For the second time in two years I have wasted about 2 hours trying to find a way to give you my money so I can purchase a game– it is the most unbelievably frustrating experience to have your service constantly refuse with bland error messages like “Your billing address doesn′t look like it matches up with your current country”… nowhere else do I have these problems.
I am trying to buy Fallout 3 at the currently discounted price (“this weekend only”). Unfortunately it seems I cannot do this with my Mastercard because it is registered in Australia and I am currently living in New Zealand (btw I use this card for other things all the time and never have a problem). So I tried with my Australian Paypal account, which for some reason I ALSO can’t use because I currently reside in NZ. Paypal is an internet based service, so why should it matter which country I registered it in?
SO I CREATE A NZ PAYPAL ACCOUNT AND TRANSFER MONEY INTO SPECIFICALLY SO I CAN PURCHASE THIS ONE STUPID GAME, AND WHEN I GET TO THE PAYPAL SCREEN IT STILL WON’T LET IT THROUGH EVEN THOUGH I HAVEÂ MORE THAN US$54 IN THE ACCOUNT, SAYING I DO NOT HAVE ENOUGH FUNDS… EVEN THOUGH THE PRICE IS SUPPOSED TO BE UNDER $40 BECAUSE OF THE DISCOUNT.
Nowhere else have I found it so tedious, so difficult to exchange my money for goods or services than I have on the Steam service. Nowhere else is there so little advice offered to me for how I might succesfully hand over my cash to you. So I have the following questions:
WHAT IS WRONG WITH YOU PEOPLE? YOU DON’T LIKE MONEY? IS MY MONEY NOT GOOD ENOUGH FOR YOU?
If you feel like apologizing for the insanity of refusing to take my money in three different ways, wasting two hours of my valuable time and raising my blood pressure 20 points, please just gift me the goddamned game– my steam username is mrjuju — or at the very least flick the switch on my account thats says “Give this guy a freakin break and let him pay in whatever manner he likes”
Honestly, I will cite Valve and their abominable download service as mitigitating circumstances when I am arrested for whipping some driver to within an inch of his life for cutting me off on the motorway tonight– I really want to hold someone down and scream into their face right now.
Oh crap, just realized I forgot to add “I will hate you until the day I die” to my customer support request.